Shipping policy
SHIPPING & PAYMENT INFORMATION
When will my order be shipped?
- Once your payment is verified, your order will be shipped within 1-2 business days. This does not include weekends or holidays. If you order after 9am MST on a Friday, your order will not be shipped until the following Monday
How long will delivery take?
All North American Orders are sent via Canada Post (UPS , Purolator, CanPar during Canada Post Strike)
Standard Shipping: 5-7 Business Days
Expedited Shipping: 2-3 Business Days
*Please note that these are Canada Post’s estimates and delivery times may vary
All International Orders are sent via DHL Express and will arrive within 2-4 Business Days. Our DHL on demand delivery service will also notify you via email or SMS to manage your delivery options.
How do I track my order?
- Once your order has been dispatched, we will send you an email with all of your tracking information so you can track the progress of your package
How much will I pay for shipping?
- Free Standard Shipping is available on all orders of $99 or more that ship to anywhere within Canada.
- Free Standard Shipping is available on all orders of $99 or more that ship to the United States
- We do not ship internationally at this time
Will I be charged international duties and taxes?
- Your order may be subject to international duties and taxes, which are levied once a shipment reaches your country. KNKT cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Please contact your local customs office for further information
What payment methods do you accept online?
- We accept payment via any major Credit Card and PayPal
How do I redeem my Coupon Code?
- After you have completed shopping and your cart is full, go to the checkout page and enter your unique, case sensitive Coupon code in the text box below the products and click “Apply”